Service Reviews For Sport Clips Haircuts of Auburn

My 12 year old son told me the hair stylist was using the F word when talking about how long the day was going to be.

Stop offering online appointments. Your system never works! I often sign up online only to show up in store and not be in the que. Or my favorite is when it doesn't work at all and I drive 20 minutes to find a 1 hour wait. Good service, good cuts but horrible CRM system. 2 cuts per month headed somewhere else.

I love sports clips it’s all I ever use. I go between the one in Auburn and Covington. Today I tried to check in online to the one in Auburn. It said there was 0 wait time and no wait time. I show up and there are 8 people in front of me and a 35 minute wait. I tell the ladies your online check in is not working. The stylist Natalie rudely states “Not our fault, Not our system” guess what. It is your system and it’s your job to say sorry we are not sure what’s wrong but we will check on it. Same visit some one calls to ask the price of a haircut. The stylist that answers is making fun of the caller after she hangs up. If front of everybody and loud enough for everyone to hear. Another stylist says you should tell them the wait is 45 minutes and laughs. I will no longer use this sports clips. Will just go to Covington from now on